Reminder to Return Old FiOS TV Equipment
I received this email tonight: This email is to remind you that, to date, we have not received your Verizon FiOS equipment. If you have already returned it, thank you and please disregard this...
View ArticleCopyright Strikes for Legally ripped music upload to Google Music
So this is the second time Verizon has dinged me for uploading my own music to Google Music which is supposedly legal. I think my ripping software must have named the files based on some algorithm...
View ArticleStill waiting for call back
At about 630 I called and after about 20 minutes rep agreed to have manager call me. After 3 hours of waiting I called back and another rep transferred me to a foreign language verizon where the call...
View ArticleFIOS Internet - Poor Service
After months of harassing phone calls, mailers and reps coming to my door to convince us to switch to FIOS, a rep (who was more like a used car salesman) and his helper (who hid behind him) told me...
View ArticleMost confused company - weeks on and still not able to fix my order
I changed my 2-landline verizon setup to a double play bundle (one landline + fios internet) late April. The tech guy came and setup everything. There was some confusion (my mistake) while he was...
View ArticleExtra router along Verizon router
OUr Galaxy Tab 4 started to create lag around the network when is in use. Had been doing research and it advices to have the equipment connected via 5 GHZ . I have a Netgear router which supports the 5...
View ArticleInternet fee went up 56% a month or two ago?!
I recently discovered that my Internet 20/5 charge went up 56% recently. Has anyone else experienced such a sudden raise in charge for Internet service? I have one of the bundles and recently...
View Article50/50 fios plan but getting 1/50 of the speed?
I live less than 1000ft from one of verizons cenral office and is currently having a download speed of 1 mbit and upload of 11 mbit. This problem started occuring since yesterday. I have hard reset...
View ArticleVerizon took a deposit and disconnected the internet and does not give any...
After a long string of verification issues and paying security deposit, i found a verizon actiontec router and set up the fios internet. The internet was active for 3 days and it was disconnected...
View ArticleFIOS Internet Activation Fee Not Waived
I had Verizon services from 2014 through 2015 and recently moved to a new place and moved my Verizon FIOS services as well. I always ordered a Self Installation kit and called Verizon to activate my...
View ArticleAnybody sees very low TTL on records being served from Quantum Gateway
I'm seeing 10s TTL on records defined withing local DNS server nslookup -debug=on zyxel.e.com 192.168.1.1 Got answer:HEADER:opcode = QUERY, id = 5, rcode = NOERRORheader flags: response, auth. answer,...
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i enabled remote access to my router and now i can't connect to it.
Yesterday 5/27/2015 i enabled remote access to my fios router. I have the external ip to my router. I used a vpn that is installed in my laptop to test it out. and it worked from the outside. I could...
View ArticleCustomer Service is horrible...Verizon doesn't care once they have you locked...
This is the second time in a month my internet service has gone out. After troubleshooting for close to an hour with a phone technician, he said I need a new router. He would place a call to have a...
View ArticleRidiculous bill charges
Moved to Home Phone (Landline or Digital Voice) board for greater exposure
View ArticleQuantum Gateway AP Mode?
I replaced my Quantum Gateway with a Netgear R7000, mainly because I wanted something that I could customize a little more (i.e., run Tomato or dd-wrt). The Gateway is completely disconnected and I am...
View ArticleBroken Verizon Cover-Help please
I live in Brandywine Preserve, a newer community in Honey Brook Pa. My family and I have lived there almost 2 years. There are about 28 homes in the development and Verizon has installed in-ground...
View ArticleNeed self return box and label for Actiontec router
Hello, my Fios disconnect date was May 13, 2015. I haven't yet received the return box and label. Can you send another box and label or have I just not waited long enough to receive it? (I was told I...
View ArticleHow to get my DNS changed of get them to fix my local server.
From my understanding after searching the forums. Verizon FIOS only uses dynamic DNS so I cant force my communications to a specific server. I have only been a customer for a month and this is my 4th...
View ArticleConverting from Time Warner Cable
ftp - first VZ told me my NEW router was not working right and sent a new one to fix a multi-hour troubleshooting session I was having with ftp. As it turns out - this was not the FIX. I was using a...
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