Am on the 3/1 plan(internet only) and paid about $32.99/mo and noticed that last month the price jumped to $40.99/mo.
My 2-year contract ended a while ago and am on a month to month.
I have been a Verizon customer since 2003.
New customers are able to get 25/25 or even 50/50 plans for better price.
I called 1-800-837-4966 and after a 35 min hold time, spent another 15 minutes exploring options and the customer agent was rude and inconsiderate telling me that I have the worst plan, how can I live in a dinosaur age with this speed and that I need the 150/150 plan etc. I can provide the time stamp and name of the customer agent and their location for someone to look into.
The agent must receive additional training before **bleep** off other Verizon customers.
Is there a Verizon agent who can assist me with my account ? Given the price increase to almost $41, Can I get better speed for the same price?
Thanks.