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Over Charged for Set top Boxes for Two Years!

My name is {edited for privacy} and we've been loyal Verizon customers for over a decade! More than two years ago we were being charged for six boxes when we only had four active units. One of our...

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2 internet providers?

Question for anyone! I need to get my own internet line. My roommate has cox cable, we pay $60 a month for really crappy Internet. Everything lags, and she refuses to update the router/modem or switch...

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Fios Renewal Agent Lied - Sad......

Just want to put a warning out to all. I was a loyal Fios customer and have been happy for about 2.5 years.  We came up for renewal in July and I called the rep when I got a decent offer for Triple...

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Want to change bundle online--but can't get past error message.

I've been trying to change my FiOS services/bundle but keep getting the error message: "We're sorry, we are unable to continue your order at this time."  How do I explore options online?

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Unable to access www.wellsfargo.com

we have 3 customers who are unable to access wellsfargo.com with Verizon FIOS. the get timed out after the level 3 hop... ae-2-70.edge3.Washington4.Level3.net [4.69.149.8] Just loads...

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Turn Off WPA/WPA2 Mixed Mode on Actiontec Rev I WiFi Router

Does anyone know how to do this?  I'm troubleshooting a WiFi compatiblity is and I need to turn WPA off and have the router use WPA2 only.  Thanks in advance!

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Disgusted with install

The VM1100 setup stinks. Added another VM1100 and lost all my DVR settings. I loose all my stuff for 24hrs due to a verizon order error. This stinks

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Upload speed is below 1mb when i pay for 50mb

I'm currently getting below 1mb of upload speed for some reason. Did the verizon speed test to verify speedtest.net info. Can anyone give me some info on what I may do to fix this slight issue?

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Quantum 150/150 Post-Installation Issue

Hello, Just had a Quantum Fios 150/150 installation yesterday with the FiOS Quantum Gateway. I was able to succesfully connect to the default network and reanmed the SSID the WPA2 Password. However I...

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Internet connection lost every 4--5 hours

I have this new FIOS router, WHICH I PAID FOR (stupidly).  Ever since I got it, my internet connection disconnects every 4--5 hours.  It'll drop, be out for 2--3 minutes, and then reconnect.  Extremely...

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I am not able to connect some Korean website by DNS problem.

  I am a korean journalist, working for the Korea Times. So I need to connect to some korean newspaper websites. I have been in a trouble to get in touch with those websites without knowing any reason.  

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I can't access some specific websites through verizon home networks.

All the wireless machines at home, like computers and cellular phones, can't access to some specific websites when I connect them with home networks (wifi).  But, my cell phone using 4G (not home...

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Filing a Complaint

To Whom It May Concern: After using Verizon FiOS for the past two years, this is the first time I've been disappointment. When I signed a lease with my apartment, Verizon FiOS was the only option. I...

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Monthly rate difference ($10 more) Fios internet

Since I ordered Fios internet with 2-year contract, my monthly bill is $10 more than it was on the contract. I have been calling 1.800.VERIZON more than 10 times about this, every time the customer...

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75/75 internet plan and upload is only 50mbps

We have the 75/75 internet plan and for some reason the upload speed is around 50mbps and this happened about 3 weeks after upgrade to the speedmatch deal.  What is causing this and how can we get this...

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BEWARE of Early Terminition fee even though Agent comits to waiving it..

I took Verizon 2 year triple play bundle  in Feb'14 through phone. Spoke to an agent "Nicole" - {edited for privacy}. While reading through the contract; I very specifically asked, what happens to the...

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Battery back up in ONT seems to die quickly

I have been living in a town house for a little over a year where we have Fios. My first experience of an issue with the battery back up unit was around September of last year after we first moved in....

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Can I use two FIOS network extenders?

I currently have FIOS/Actiontech advanced router, and one FIOS network extender. The one extender improves wifi at distance from router using same network. Question - can I use a second FIOS network...

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MI424WR – Rev I LAN Speeds

             I'm trying to figure out if the LAN speed on Actiontec MI424WR – Rev I is it 10/100 or 10/100/1000 ? If it is 10/100/1000 how to I go about getting verizon to send me a router that works...

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Very Poor upload to Twitch.Tv

I have the 50/50 package, but for some reason I can't upload to twitch.tv with any kind of speed. I stream using Nvidia's Shadowplay set at an upload speed of only 2.5Mbps, but my friends say the...

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