Is there anyone at Verizon I can complain to about lack of FIOS?
I work on 46th Street in Manhattan. Not quite a small town location. I've been trying to get FIOS in there building where I work for about three years with no success. My options are TWC cable...
View ArticleFios-G1100 router
My new Fios-G1100 router only wireless connects to one iPad using 5G. My new iPhone 6 connects using 2.4G. What is the problem? How can I get it to use 5G? I also have another iPad using 2.4G, but it...
View ArticleNo Fios on my street but everywhere else in the area - what can I do?
I'm moving to an apartment on a road that seems to be the lone exception in the middle of a fully covered area. Newton MA in case you're wondering. I've plugged in addresses from adjacent neighborhoods...
View ArticleLeaving Verizon in 30 days unless amount SPAM decreases
Moved to Verizon.net Email board for greater exposure
View ArticleWhy do I have to pay Early Termination Fee?
I currently have FIOS 50/50 (on a 2 year contract) which I'm very happy with but I am moving to an area which does not offer FIOS, they only offer lousy DSL high speed internet at (1Mbps).I was just...
View ArticleIs it worth the extra money to buy a Gigabit Router?
I'm shopping for a new router and noticed a big difference in pricing between 100Mbps and Gigabit ones. I wonder if my line coming from outside is actually over 100Mbps. How can I find out? Is there...
View Articleemail to reach an agent on my billing?
After returning routers for 2 months, I still get charged for the router. Also I got the cheaper router ($7/month) and was charged with Quantum ($10/month) from the beginning. I'm busy when at work, it...
View ArticleWho is in charge here?!!
I am writing to express concern for the quality of service I have received from Verizon Fios in the short period that I have been a customer. Upon registering for a new TV, phone, and internet service...
View Articleretrieving deleted information
is it possible for Verizon to retrieve old deleted data (pictures) and send it back to my email, or provide a disk, etc?...HD crash-lost everything.
View ArticlePaid 2 times
I paid my bill on 05/01/2015. Besides, i set up my autopay already. That is why they charged me one more time today 05/07/2015. So can u guys tell me how can i be refunded my money? Or they will charge...
View ArticleFios Quantum Router - MAC Access List Problem
The New Fios Quantum Router MAC Access List does not work with iphone 6 Plus and Amazon Kindle Fire. I have managed to add laptops and DropCams without any problem. I always add the MAC address to...
View ArticleEquipment returned and version received it. but Verizon posted equipment...
Equipment returned and version received it. but Verizon didn’t update my records and posted equipment changes in my billing I returned the Verizon FIOS equipment and they received it. But they didn’t...
View Articlegateway router
My fios gateway router keeps dropping connections. I went thru the steps of unplugging and plugging it back in on numerous occasions. The lights will only stay solid white for a few minutes the start...
View ArticleCable cutting
Hi have a ? why can those customer that have left Verizon TV service and just stay with the Internet can not have the same access to the Verizon mobile app. We are still part of the fios service just...
View ArticleHow to connect Netgear router wirelessly (NOT WIRED) to existing Verizon router?
Hello all, So here is my question. I have a Verizon Quantum Router upstairs. I want to connect my Netgear WNDR4500 router downstairs to help with coverage. I searched and searched this forum, and I am...
View Articleloggin in on different computers
why can i log in at home computer using either IE or firefox but when at work i can't use either even though it ask me my security question and i know i'm using the correct id and password? what...
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Adding Second Router - NAT Issues
Hey all, I am setting up a lab in my home for work and everything works great in the local network. I've added the appropriate static routes and devices on the 192.168.1.x network can communicate with...
View ArticleSlow Wi-Fi speed on 5ghz Quantum Router
Hi everyone, Recently got my new place installed with Fios and the new Quantum router. Certain devices that were using the 5ghz signal (iPhone, iPad, etc) have incredibly slow wifi speeds. I was...
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