curious about why fios isnt availble
curious as to why fios isnt avialble at my address, but it is avilable not that far away from me. less than a mile about a half mile all around me. and hasnt progressed in my little city at all since...
View ArticleSyslog configuration
Within the router I've enabled both system and security logging to a remote host (my Windows system). However, when I run Wireshark I am not seeing any traffic from the router to my system via port...
View Article21 repair tickets unsolved in a year for upload speed
This is what the tech told me from the logs. Traceroute timeout at Verizon's end. This is after sending someone out last week who replaced my ONT which fixed nothing. Many hours on the phone going...
View ArticlePoor Performance from Router MI424WR
Purchased Verizon internet for the first time a few months ago, was told the coverage was 200 feet from router. My home is 2 stories, have no internet in lower level (router is on top floor), cannot...
View ArticleDNS Issues
For the past few weeks, I've been having DNS issues. At various times during the day, the DNS will drop and any web site is inaccessible, except directly from an IP address. It has happened several...
View ArticleVerizon Appears To Be Throttling VPN Connections HEAVILY!
Hi all, I believe this is my first post on the Verizon forums. I have been a FiOS user since it came to my neighborhood, I was one of the first to sign up, and I have always been delighted with my...
View ArticleSub-account Permissions
I just created a sub-account for my sons. However, I noticed that the sub-accounts have the ability to modify my plan, DVR settings, etc. Yet sub-accounts are restricted from paying the bill. As the...
View ArticleInternet connection issues
hello all, this issue has began to happen and has been happening since 2 nights ago. I was using a xbox one and noticed i would be kicked off of the live service. when i checked my conenction, it said...
View ArticleShould the SSID from the Quantum and the Coax Network Extender Pair?
I purchased a verizon actiontech nextwork extender yesterday. Installed it today. Followed the directions, but now I have my primary network SSID from the Quantum showing up, as well as two new...
View ArticleQuantum Gateway Router Won't Assign IP Addresses
Verizon Tech installed a new Quantum Gateway Router this week and all computers on the network are connecting and working without issue. However, each TV, Xbox and Apple TV (all connected via ethernet...
View ArticleMultiple WAN addresses to the same physical address
I've been trying to find the best option to provide an unhindered WAN address to a LinkSys router. I tried purchasing an Actiontec router off ebay and making it a bridge, but after calling Verizon...
View ArticleHorrible Customer Service Experience
The level of service we have experienced was sextremely bad and the customer service was HORRIBLE. I have been a verizon customer for years. We recently switched over to FIOS after being contacted...
View ArticleWhy isn't Verizon FiOS 75/75 in my area, but 150 is?
I really want to get 75 mbps download, 75 mbps upload. I noticed this option is not available anymore on the website. Last year the option was available!Could it be a bpon ONT issue? I know if I...
View ArticleWifi not working again and poor customer service
VERIZON IS THE ABSOLUTE WORST!!There is no good way to put it.Their products seldom work and their customer service is by the worst for any company that I have ever dealt with.They have to be...
View ArticleNew to FiOS, can I use my own modem and router
I saw several questions similar to mine, but none that I saw answered my question for my scenario. I am sorry if this is a duplicate. I am new to FiOS. I have no other services from Verizon and do not...
View ArticleQuantum Gateway Firmware Updates Kill VPN over WiFi
Be aware, there is a known issue where newer versions of the Quantum Gateway firmware that are automatically pusehd out to these devices prevent VPN connections from being established from devices...
View ArticleVISS (Verizon Internet Security Suite) incompatible with Kitkat 4.4.2
This is a fact, sorry to say.. First I made contacts with Acer technical support. Acer technical support told me to contact McAfee technical support on line. I had a very nice typing conversation...
View ArticleVerizon does not know what customer service means
I tried to pay my bill online using the Verizon gift card that I received when I signed up for Verizon Fios. It would not let me do it. I got an error message that my payment transaction failed because...
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DNS not resolving correctly
Hello,I have several mobile users and broadband users that cannot get the DNS to resolve properly for my site. Could you please resolve the IP 206.72.199.48 to www.arboristsite.com. I can give you a...
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