recently got a new service
and I read that with my service I was offered a free tablet but idk how to get it, wether calling or going to a store.
View ArticleHow fast/slow is FIOS wifi speed supposed to be?
HiI am currently on the FIOS 50mpbs / 25mpbs planWhile I get the max speed on ethernet, I barely get 1mbps on wireless be it a laptop, phone, tablet, whatsoever I understand wifi is slower than...
View ArticleFrustration...Fios WiFi Speed
I am very very unplease and frustrated with the fios wifi speed i've been getting in my home. I have a 15/5 plan, but literally i have not gotten the speed that it was promised ever since I signed up...
View ArticleFios Bundle Plan ripped me off - installed two land lines - I never asked for...
Dear community, I just signed up with Verizon Fios and I am off to a terrible start. I wasn't at the location when the install happened, my movers were. I, nor they, ever authorized any changes to my...
View ArticleLose Internet when Extending Coax from ONT to MI424 Rev. I Router
I need to move my MI424 Rev i router. It's now connected to the ONT with maybe 8 ft of coax and no splitters. I need to add at least 50 ft of RG6 and move it. However, whenever I add more than about...
View ArticleActiontec MI424WR revisions -- which will work and why?
I ordered Verizon FiOS tonight, and during the checkout, it told me I needed specifically an Actiontec MI424WR revision I router. The person I chatted with during the order told me only Rev I would...
View ArticleMy bill went up $20, want a service rollback
I upgraded to the 50/25 internet package, which has been utterly disappointing I will add, and my bill shot up $20. Everything before I changed it said it would cost $5 more for 12 months. It...
View ArticleWeak WiFi signal in my home
My wireless devices connect well and with a strong WiFi signal when I am near the router but as we go to rooms further away from the router, the signal gets weaker until the point where we have no WiFi.
View Articlewhy can't I change service ready date?
First of all, I am not here to blame anyone. I just want my internet sooner. I was informed by the representative who placed the order for me that I can change my service ready date after receiving...
View ArticleMoving, question about termination fee
Hello. I"m moving from MD to PA. Unfortunantly, fios is not available in the location I am moving to. DSL is availalbe however but the speeds they gave me was 10mb/s download and only 1mb/s upload...
View ArticleHuge consistent FIOS internet lag.
I play a video game called League of Legends, and for the past months the internet has been shaky. However now, it's gotten even worse. In the game, ping is constantly displayed at the top right...
View ArticleClik here to view.
*** JULY 3, 2014 Lightning Damage
We had a storm last night.A major crack of lighting and boom of thunder. It really felt like it was right outside our home. The TV screen froze. (fios) We tried changing channels...nothing. The Set Top...
View ArticleWorld of Warcraft Latency issue
Hello, I have severe latency issues that just started last night, making the game unplayable. A pathping shows the following: Computing statistics for 225 seconds...Source to Here This Node/LinkHop...
View ArticleHow do I block a port?
I want to block some ports like 139 or at least stealth them for security but I tried to add the port to internet blocking port and it did not work Shields Up still shows port open. How do I block the...
View ArticleInternet through Coax
Hello Everyone Currently my verizon fios internet router is in my basement connected via coax. I have a coax cable that runs into an office space I have above my garage. The wireless signal in my...
View ArticlePeriodic dropping of internet connection for 2-5 seconds
The connection will then reconnect without issue. I have not noticed any speed issues, so the connection seems otherwise stable aside from these periodic (once every few hours, on average, I'd say)...
View ArticlePSA Phishing Scam
Got a voicemail today stating that my account could be credited $31 by visiting 31verizon.com and entering my username and password. 31verizon.com is regisitered to someone in the Dominican Republic...
View Articlelied to 3 times
Lost Connectivity On Thursday Around 1 Pm. TechSupport Makes Appointment For Sunday, But Takes My Cell phone Number And Says Dispatch Will Cal Me With An Update Sometime Before They Close At 9 Pm. No...
View Article