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Fios router won't allow google.com to appear in any browser

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Every so often I cannot access any google site. I just get a "site is unreachable" page instead. This happens on all our devices, iMac, MacBook, iphones, etc, and in all browsers (tried chrome, firefox, brave, opera). If I try to access google using a cellular connection, everything works as it should. So the problem seems to be with fios, not mac, as far as I can tell. If I reset the fios router, the problem goes away for a spell. The same thing happened a few months ago, Verizon swapped my router and the problem disappeared.


High Speed Internet is available at my address, it it possible to get FiOS?

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I am currently not a Verizon customer, but I was a long time ago when DSL first became available. I upgraded to Comcast internet when it became available which was before FiOS came out. I'm looking for better internet but the only other option at my address is HSI from Verizon, which isn't very fast. Since FiOS is available in other areas of my city, I was wondering if I could get FiOS directly installed at my address or through the upgrade program Verizon offers.

Fios router won't allow google.com to appear in any browser

Upgrading Router Issue

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Hi there,

I recently bought a new Fios Home router to replace a much older MI424WR unit. When I attempted to setup the new router, it would not register there was a coax internet connection, and hence no internet. It worked fine when I plugged the old unit back in. I recently upgraded my plan and purchased the new router, the ‘effective date’ of the order isnt for a couple of days but I have already noticed an increase in speed. Is it an issue with not registering the new change in hardware with verizon? Or the billing order not going through yet? Something else?

Many thanks,

Tom

ONT model needed for Gigabit service

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Which model(s) of ONT box is needed for Gigabit service. I currently have an ONT model I-211M-L. It is connected to the router via an Ethernet cable. Is this ONT capable of gigbit service? If not, what speed can this model provide.  

 

 

UBNT ER-X added but Inactive. Do I need to call Verizon?

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I just purchase a UBNT ER-X edge router and plug it into my Verizon M1424W router via LAN port (hardwired). I can see the device on the network and DHCP assigns it an address, but its status is 'Not Active'. Connectivity tests fail. 

 

A friend told me I need to call Verizon to enable the device (with the MAC address). Do I need to do that just for the device to go active?

MOCA Network - Network Extender Issue

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Hi,

I started out with gigabit, internet only service at my home.  One Wifi Network Extender connected via coax (for our TV connection in the living room).

 

Due to the onset of the coronavirus, I moved a work iMac, NAS, and printer into our newly designated home office space.  Only wiring into the room is coax... so I purchased a FIOS Network Extender (no wifi - has 4 ethernet ports).  Powers up fine, all ethernet connections are working and appear to be communicating fine locally.  I'm currently using all of the ports for the computer, NAS (x2), and printer.

 

The problem - the coax light goes on and off intermittently (approximately 19 seconds on, 17 seconds off, timing doesn't seem to fluctuate) - internet works when it's lit, doesn't when it's not.  I've checked connections and splitters - everything seems fine, recent hardware, labeled MOCA compatible.  I even tried a new line from basement to this network extender.  The line from the router splits once, creating two "live" runs - one to our living room, the other outside and up to this 2nd floor office room.  The coax runs are not near electrical.

 

What else could I be missing?  There is a device (I'm assuming the ONT) that does not have the Moca light lit... is there a setting there?

Could this be a faulty Network Extender?

 

Thanks for any advice.

Moving the ONT means I have to be issued new *fixed* IP addresses?!

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In my office, we are trying to get our ONT (and router, but whatever) to a different room in the same office suite and are being told that while they are happy to do it, it will mean losing our fixed IP addresses and being issued with new ones.  Is this really true?  If so, how can this possibly be justified?


Using Nest home wifi router and FIOS router for moca

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My setup is as follows:

 

Nest home WIFI router connected to the Verizon ONT via ethernet cable.  This gives me my wifi throughout my home.  Seems to be working great.

 

Verizon Actiontec M1424WR Rev.1 router is connected to the ONT via coax.  It is also connected to my Nest wifi router via ethernet.  The ethernet cable goes from LAN port on Nest router to WAN port on Actiontec router.  This gives me the moca connection which allows the on demand features to work on Verizon's set top boxes.  

 

In order to upgrade my wifi speed from 100 Mbps to 200 Mbps verizon is making me return the Actiontec router.  I tried to use a motorola moca adapter but that didn't work.  My new plan is to buy a router on eBay to replace the Actiontec router which verizon is forcing me to return or pay $100 for unreturned equipment.

 

My questions are:

1.  Will the router I buy on eBay work immediately or do I need to program it to work with my verizon account?

 

2.  Since I am only using this verizon router for the moca connection does it matter what kind of verizon router I buy?   Should I try and buy a better Verizon router then the Actiontec that I have now?  Maybe a verizon quantum router?   

 

 

G1100 DHCP issues.

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G1100 1.03 router I had on the shelf. I recently upgraded to 1GB service and had a sonicwall in place for a couple years. Decided to use the g1100 to get full speed.

 

The device worked for most DHCP  but over time it stopped handing out addresses. I see the device detects the device in DHCP log but doesn't assign address. If I set a reservation or static IP it works fine but not DHCP. 

Any ideas?

FIOS 1 gigabit Plan - Capped at 100mbps

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Hello,

 

I am a new subscriber and had FIOS installed last month with the new white router and 1 gigabit Internet Plan. It turns out after a month I have been capped at 100mbps. I was on the phone for over an hour and a half yesterday trouble shooting with customer service but with no luck. Unfortunately, due to COVID-19 a tech cannot come into my house to fix it. One came today and tried his best by talking me through it outside my house - but he seems to think it's the wiring; as we swamped out another Router and was still getting the same 100mbps speeds. He ruled out the Router when he ran a 100ft ethernet from outside into the back of the Router WAN input and I was finally achieving close to 1GB speeds. Has anybody had this issue in the past and know of a quick fix or something? Is it wiring with the ONT box? I am not sure when a tech can even get back here and look at it inside, but it's frustrating paying for service that you are not receiving. Thanks! 

Can you add second router to setup VPN with the G3100?

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I have a G3100 router and I want to know if I can add a second router to configure a VPN. I would be setting up a VPN so I can remote in to other computers at the house when I am not home. I have a Dell SOHO Sonicwall with the VPN capabilites that I can use. Is this possible with the G3100?

Fios issues

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Is anyone else having issues with their Fios at the moment, because mine had been acting up for a bit now and I’m frustrated.   Just curious if anyone else is having as much trouble as me.

G1100 Randomly Rebooting (preceded by Wifi Internet Connectivity Issues)

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Over the past few days, many of my wifi clients have been having internet connectivity / DHCP issues. Debugging this myself, I noticed that this problem appears to be happening on my 2.4GHz network (5GHz and wired are fine). I changed my 2.4GHz channel selection from Auto to fixed and it appeared to be working better until my son complained his video froze again. UGH. I went over to my office and noticed the router rebooting. Fabulous. Yesterday Mohamed tried explaining to me that my clients were the issue and he suggested I upgraded my service. I logged into my router and looked at the SystemLog and this is proof my router was rebooted "by ACS". 

 

Apr 12 16:08:23 2020 local3.info<158> dhcpd: For info, please visit https://www.isc.org/software/dhcp/
Apr 12 16:08:23 2020 local3.info<158> dhcpd: All rights reserved.
Apr 12 16:08:23 2020 local3.info<158> dhcpd: Copyright 2004-2017 Internet Systems Consortium.
Apr 12 16:08:23 2020 local3.info<158> dhcpd: Internet Systems Consortium DHCP Server 4.3.6
Apr 12 16:08:20 2020 local1.info<142> System: System is now initialized. Reason undefined. Reboot count 2. Running firmware 02.02.00.16 (02.02.00.16_20190528_022627_9fe6379f_jenkins)
Apr 12 16:08:10 2020 uucp.debug<71> System: BHR4 restart event (soft). Reason: undefined
Apr 12 16:08:10 2020 local3.debug<159> System: BHR4 restart event (soft). Reason: undefined
Apr 12 16:08:10 2020 local1.debug<143> System: BHR4 restart event (soft). Reason: undefined
Apr 12 16:08:10 2020 local0.debug<135> System: BHR4 restart event (soft). Reason: undefined
Apr 12 16:06:40 2020 local1.info<142> System: Performing software shutdown. Reason undefined. Running firmware 02.02.00.16 (02.02.00.16_20190528_022627_9fe6379f_jenkins)
Apr 12 16:06:38 2020 local1.info<142> cwmpclient[1923]: Reboot requested by ACS

Verizon is such an abomination

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Moved to My Verizon Account board for greater exposure

How Can I Disable NAT on Fios-G1100?

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hi, my setup: ISP - firewall- FiosG1100- WiFi clients.  How can I disable NAT on Fios-G1100 so firewall can see my WiFi clients IP addresses?

G1100 SystemLog: Continual named errors starting on April 10, 2020

G1100 AdvancedLog: Continual SSL_shutdown errors starting on April 11, 2020

Wifi issues with google mesh wifi and FIOS

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I have a fios router with wifi disabled on both 2.4 and 5g.  That unit is in the basement.  From there I have a hardwired connection to my google router on the main floor.  I also have a point upstairs in 1 bedroom.  Everything works fine but throughout the day and especially from the bedroom farthest from the point, i keep losing the wifi signal, any internet app just spins on my phone.  Its incredibly frustrating.  The bedroom I work out of is only about 50 feet from the point in the upstairs bedroom.  How can the connection be so unstable?  I've tried doing speed tests, the ones that complete say it is lightning fast.  And the other times I get the can't connect to internet.  

I guess my question is do I need to do anything else to the FIOS router?  I've heard things like setup a bridge, use as an access point.  Please help.  I'm so **bleep** off after spending money for this.  Can't return it as its past the deadline for a return.  My old router worked actually worked better.

“Connection is not private”

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When I try to access anything website on my pc it says that the connection is not private. I don’t know what happened it worked fine just a month ago and not only that I can’t access the internet overall through my computer. It seems to just be one computer with this problem and I’ve tried to fix through the internet but nothing helps. The only semi solution i have is by resetting the router and as soon as it is reseted turn on a vpn. After resetting my internet is fine for a solid 15 seconds and if I turn on my vpn it works. Any help please? I don’t know why it only affects this particular computer. I’ve tried with Ethernet/wireless both have the same problem. 

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