Recent FIOS Wireless Signal Drop
Over the past month and a half I have noticed that the signal strength of my router does not get the same speeds it once did. My router is in the basement and on the second floor I do not get the same...
View ArticleVerizon Fios Upgraded Upload Speed
I originally got 150/65 Mbps and I noticed Verizon upgraded all the Upload speed to match the download speed in their plan. Have anybody noticed the newer upload speed in their Fios plan? My upload...
View ArticleWhy can't I get the early termination fee waived when I'm moving to No...
I am currently using Verizon Fios starting Feb.2014. I live in New Jersey.By the end of August, I am moving to Illinois where Verizon does not offer service.Online I chatted with two different people...
View ArticleDoes a double jack extension coord affect my internet speed?
I used to have time warner cable with 25mbps, and today I switched to verizon fios also with 25mbps.My internet works fine,and I am pretty sure I didn't connect any of my phone filters to the modem.I...
View ArticleFios Mobile App
Hi. Not sure if this is correct section to ask this! I installed the Fios Mobile App on my phone. Works fine. My question is about the Login Information. Can I change the password to something other...
View ArticleEarly termination fee when there is no service in the area
I have been a loyal FIOS customer since the day they came into my area I want to say it was 2007 ish. I am completely floored by what has transpired this week in canceling my service because...
View ArticleCan't get the FIOS fiber optic cable buried
What does it take to get the FIOS fiber optic cable buried? My new service was installed on June 23 and here it is August 6 and the cabled remains on the street and lawn. I moved to a new development...
View ArticleVeerizon new App. viewing on the go
I have a Verizon tablet, and all the service you need but I cant use use the new Verizon App to view on the tablet, you need Apple or Amazon ????How crazy is that?????
View ArticleNo where to complain about being hung up on 2 times
I need some help here. I have wasted over 2hrs trying to deal with my phone and internet service being down. I get home yesterday and neither my FIOS phone or my FIOS internet was working. I pull out...
View ArticleCustomer Service Assist Please
Moving from Private Message to Open Discussion as requested. Two issues: from a 4+year verizon FIOs customer, I've waited on hold twice and repeatably passed around without resolution via phone, and...
View ArticleNowhere to file a comaint
Ordered new service as I was moving into a new place. Placed the order 2 weeks before moving and had a setup date one day before move in. Was so busy with they've an dis not realize there was no follow...
View ArticleBest regards fios !
It's very sad that after 8 years of loyalty fios will not honor my contract for another 2 years. Optimum is more then happy to take 11,000 dollars with of business the next 8 years or so .. Really fios...
View Articleadobe connect fails network test
I am trying to get a network issue fixed involving connecting to the adobe connect service. I am a network admin at a non-profit and we use AC to deliver webinars to our members. Some of our employees...
View ArticleVerizon FIOS DNS resolve issue
I've been notice the Verizon FIOS DNS Servers are doing something that is not normal, that is causing my VPN connection to my work to stop. Verizon FIOS dns is resolving non-existent domains to...
View ArticleMy Fios WiFi and Router reset itself- prompting for new passwords
Looking at the Wifi signal on my win 7 laptop today, i was presented with a "X" against my wifi IDremoved my wifi profile in win 7 and was then prompted to enter a password, my original password does...
View ArticleNEW Promised Upload Speed is only HALF the Download Speed
Apparently, our local FiOS office didn't get the memo... I was thrilled when I received an email from Verizon stating that my upload speed is being increased to match my download speed. Unfortunately,...
View ArticleProblems connecting to Verizon website
Hopefully someone here can help. For the past couple of weeks I have been unable to access the verizon website from my home computer. I can access all other websites except Verizon. I have windows 7....
View ArticleStreaming Question
I have Amazon Prime Video, a by product of my wife's effort to get her packages faster. Don't use it much but have no complaints with the streaming quality, including HD shows. I use a MOCA connection...
View ArticleSecurity Settings
I just wanted to ask people what security they have setup on their FIOS router? I just switched to WPA and turned off broadcasting....Also is it possible to upgrade or check to see if their is a...
View ArticleAdvanced Router Pricing
I just purchased the Advanced Router last night over the phone for $99.99 but noticed online that it is $74.99 on the Verizon website. Called Verizon for a credit and they have refused. They told me...
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